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Joined: Mar 2007
Posts: 36
Member
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OP
Member
Joined: Mar 2007
Posts: 36 |
Hello Again, I've been trying to follow an older post regarding how to program an Axxess system to block or hang up an unwanted incoming caller. I've been trying various things but have been unsuccessful.
We have a PRI that is setup as CO Trunk Group 9201 with Day Ring In type set to CRT1. CRT1 is configured to have all calls ring my extension: Ring in Type = Single Ring in Destination = 81110.
So to try and configure to block a particular number, I changed the Ring in type to call routing table and changed ring in destination to CRT4.
I then go into CRT4, right click the screen > batch create patterns > DID and enter the following: Enter the Name Prefix: BLOCK (assume this is the description) Enter the initial DID Pattern: 41359519 (full number is actually 4135951956. Ring in type- single Ring in destination - announcement 2500
I must be entering something wrong because after doing the above with a cell phone number as a test, the call to my DID goes to the attendant and does not hang up. I know announcement 2500 works as intended because I tested on my DID to have it ring directly to 2500 and it hangs up as intended.
I always appreciate the help so thank you in advance.
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