Hi all,

I work for a charity and two years ago we installed a samsung DCS 2 in a hospital in Africa. The system is used for internal use this is not connected to a outside line. the internal telephones have been used to communicate been wards and we assigned extension number 222 for the emergency response team. Unfortunately the motherboard has blew a chip and now the system is not working we are therefore send out a second hand dcs 2 unit to replace the faulty unit.

My questions are

Is their any programming needed to be done before we send the new system out ie a factory reset?

If so what would the procedure be?

Thank you for helping

Nigel