We have a SV8100 in our office with a UM8000 voice mail and I am having trouble getting it to callout when we receive an after hour emergency call. When a call comes in we get the email that there is an emergency but it does not dial our cell phones after hours. But if you leave the call in your voice mail without listening to it, it will dial our cells during our office hours. I have set up custom schedule with the times entered in that we are closed but it will not call our cells. I have gone over all of the program but can not see where I have some thing back words. Any thought to what I am missing?

muddy