So the church I go to has a Partner ACS system. It came with the small PC card voicemail and I bought an ebay large PC card and went through and set up 6 mailboxes and changed the transfer options on the auto attendant to go to each one of them. I don't know if they had a power outage or accidentally killed the power to their system, but yesterday the system was like this:
Auto attendant greeting still current message
Transfer options messed up and set back to the way I bought it
(ex option 2 transferred to ext 28, doesn't exist here)
All mailboxes intact.
Had to reset VM box 1 which is assigned to user 11 because the pw no longer worked.

Any reason why it would forget some of it's config? Is there a way to save config that I'm not doing?
All programming is being done on ext. 10

thanks in advance
Jeff


Toshiba CTX670 with ies32 8 port VM - retired
2 Cisco UC560's and 1 UC540 in a multi site config