New customer(small radio station) with 6.1 MICs/Co-pilot had severe power outage. but had generator backup. MICs supposedly powered on and off many times and system went to default. We were called to re-program.

I had to leave the system --all programmed except for Night Service Mode and no Remote set-up. Customer has not had any remote support for at least 7 years.

The recpt phone (x 233) has the Night Service button programmed on it, I went into Service mode programming but have forgotten how to make the VM/AA answer (DN 251) It's just been too long...I can't remember.

Also---15 years ago I had Remote Access set up on at least 20 Nortels, but no more. I'll look and see if I have the Utilities anymore somewhere, but may need some help setting them up. We got rid of our copper analog line here, last month---so, I guess I'll have to get a copper line put in here at the office.

Any help will be appreciated.

Rockford VoIP