I have a customer who says calls disappear in Park then reappear a couple minutes later.

We have tried to duplicate the problem but not successful. They also complain VM messages are being left at the wrong extensions. Again we have not been able to duplicate after many attempts. I do believe the customer but hard to pin down the problem. They do seem to max out VM Ports so not sure if that somehow plays a role in this. Calls go into que when they are on the line. They do have line appearnce button on their 1416 & 1408 phone sets and use 5 Comcast POTS Lines and they also have 2 private lines. Fax out of Hunt but Alarm line is on one of private lines. Not sure if that is playing a role in this?

any suggestions would be appreciated.

Last edited by TK; 07/14/14 11:29 PM.