We replaced the ancient Legend "Large" processor that was corrupt with a newer one that had backup.

Everything is perfect EXCEPT the buttons on the owner's phone (Isn't that normal?)

Previously he had first off hook on the second button SA Voice and he had a headset button that was lit up.

He would lift the 9120 headset out of the cradle and get SA voice dial tone.

Without the headset button lit, he can go off hook on speaker or handset and it works fine. When we turn on the headset button, the SA voice light goes out.

Can you tell me exactly what we need to do so he had have his normally lit headset button (which setting) and go off hook when he pulls the headset out of the cradle.

Thanks so much, Bracha Sarah

THE Bracha, old blond specialist in Rube Goldberg solutions.