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Joined: Jun 2004
Posts: 310
Member
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OP
Member
Joined: Jun 2004
Posts: 310 |
We have a customer ( 7200S V 4.53C ) with POTS lines, that is getting inbound calls from a CID source labeled 1100 These calls ring in to SG 500 call buttons, not DT buttons. It's not someone hacking the system, since there's no outside source of the calls.
We've used SMDR to track the calls and they have no source. They're not IC calls and no trunk displays.
I've used port status to watch the calls as they were ringing. While the call was ringing, port status showed nothing ringing to the 3 phones in the 500 group.
I'm up against a brick wall in terms of finding the problem. My tech support guy ( at distrib ) is still scratching his head.
Any thoughts would be appreciated.
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