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Joined: Jan 2006
Posts: 233
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OP
Member
Joined: Jan 2006
Posts: 233 |
Running on 9.1. We have a DSS that we just recently installed. When I went to assign the buttons, all of them worked as programmed except for the first one. This was assigned to a hunt group. But when a call somes in and the operator tries to transfer the call by pressing the button and waiting for the ring, she gets nothing. I tried assigning the hunt group to a different button on the DSS, but it still did not work. Any ideas?
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