Running on 9.1.
We have a DSS that we just recently installed. When I went to assign the buttons, all of them worked as programmed except for the first one. This was assigned to a hunt group. But when a call somes in and the operator tries to transfer the call by pressing the button and waiting for the ring, she gets nothing. I tried assigning the hunt group to a different button on the DSS, but it still did not work.
Any ideas?