Have a peculiar problem I can't seem to find the answer to. Using an Inter-Tel 5000, V1.2.5.111 via DB Studio.

Internally, the phones ring 12 times before transferring to voicemail. Externally through the PRI they ring 4. I can't find where this can be changed anywhere in DB Studio. There should be some where to change it, but I just can't seem to find it in all of the archaic options they have listed.

Thanks,

Jim