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Joined: Nov 2008
Posts: 32
Member
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Member
Joined: Nov 2008
Posts: 32 |
I am not a phone Tech. I am a tech, tech.
You many need to give more info, What Model 3300 are you using? Is connected to an SX cabinet or the like?
Our setup has a 3300 MXe. It has TRS plug on the back of the controller for MOH. (un used) However in our connected SX2000 cabinet, we have and E and M Trunk card (pair1) connected to a CD Changer. Also unused.
I don't know if you can use them both or not.
I did find this in the Help. Analog Music on hold is limited to one per system. MOH help does expand that to say that 65 Sources of music can be connected to an MEe or LX with 512MB ram. one for MOH and 64 for Tenant Music on hold or ACD embedded MOH.
I am not sure if the system will let you do what you are looking for unless you want to get into tenanting. Additionally there is the option using Digital MOH.
Do a web search for multiple moh mitel.
Last edited by LinuxTech; 10/16/14 02:55 PM.
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