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Joined: Jun 2008
Posts: 62
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OP
Member
Joined: Jun 2008
Posts: 62 |
We have an IP Office 406 and also a VMPro server. I would like to be able to configure a post call survey for customers to enter post call survey information via touchtone and SAVE that information to a database (probably SQL... ). Everything I have read says i need to setup a "campaign"... but there is no instruction on HOW to do this. The campaign editor is not very helpful either with any instruction. So... IS IT possible to setup a post-call survey with our configration? If so, is there any detailed information on how this can be accomplished? I can give additional information if needed. Thanks
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