We are an NEC SL and DSX dealer (late to the party), and we have a customer who hates the Aspire dealer in town (understandable). They have asked us for help. Their Aspiremail is down and I wanted to know what course of action, if any, I have. They had a power outage and the system lost it's memory. And now the vm won't come up. The vm card lights up, but the HDD activity light only flashes once on powerup. The vm ports are always busy. I did not do any programming as of yet on the system. If this is indeed broken like I think it is, I am interested in sending this unit to someone who can repair it, or someone who can send it in to NEC for repair.