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Joined: Apr 2016
Posts: 3
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OP
Member
Joined: Apr 2016
Posts: 3 |
Please help me get caller ID back on our phones.
We dropped 1 phone line (LINE 007) and since then no caller ID on our main 4 lines (LINE 001 - 004) just on the last line (LINE 008). Seems strange that last line shows caller ID info but the other 4 lines do not. Checked the caller ID info from the incoming lines and it displays fine on a hand held phone. Something inside the Vodavi box seems to be blocking the ICLID info, the STS phones just say 'LINE RINGING' except for our last line.
I have looked thru the admin programming (**XXXX) and nothing stands out to be setup wrong. Is it somehow wiring? Since a line isn't really there and the VODAVI is looking for it? Please advise.
Last edited by nfcphoneman; 04/15/16 12:41 PM.
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