We are having problems backing up an XTS dual cabinet. It has a MPB2 processor with a software version 3.50.2. When the download reaches 243K the processor reboots on its own. This happens every time at 243K. I’ve tried using 9600 and 19200 baud rates on 2 different laptops, one with an rs-232 usb adapter and one with a built in rs-232 with no difference. I’ve also tried connecting using the built-in Ethernet port which pops up saying blocked in admin (I believe only version 3.00 will allow connection using the Ethernet port).