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Joined: Sep 2013
Posts: 33
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OP
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Joined: Sep 2013
Posts: 33 |
I actually think one of the 3 sites may have been the issue of the customer placing the handpiece on the desk - i tried to replicate the fault with him and noticed he placed it on the desk and not back on the cradle, I just didn't leave it on hold long enough for it to time out.
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