Hi, I wonder if someone would be able to help,
We have a receptionist on 201 and the rest of a sales office on say 202-231, currently our hunt group starts at 201 and goes 202, 203 etc
We'd like it to ring 201 if the receptionist is free and if not then ring a distributed hunt group so the rest of the sales office get an even number of calls,
I've tried putting the hunt group as the overflow of 201 but outside lines get an engaged tone if she's on the phone or DND instead of the hunt group,
Obviously we can't nest hunt groups but ideally we'd have a sequential hunt group of 2001 with 2 members, 201 and hunt group 2002
how can I achieve this?
Cheers,
