I have a customer with an axxess 5.118 with a main cabinet and remote in another building on a seperate node. When dialing into the auto att. you can dial her ext 209 and rings her phone and forwards to her mailbox. But when you hit # for directory by last name, and enter her name it rings somewhere, not on her phone though, then goes back to the auto att. Her name full name is on her ext and mailbox. I need it to ring her phone obviously and then forward to her mailbox.
Thanks in advance guys!!