Ok, well I figured out a solution, but still could use a little help.

I set the recall timer really low on the HG 127 and used the Phantom 227 as the recall dest. The HG only has one member, the station X136. I enabled the Forward IC Calls setting in the phantom forwarding path, so that the call can be transferred to the correct mailbox.

So now, if I setup the forwarding for the phantom, the call gets forwarded after 2 rings (on the caller side), and if there is no forwarding, the call goes to VM (and it's the right voicemail box - not just to the VM system, where you have to type in the extension # again), but it rings 5 1/2 times to do that.

If I call into the auto-attendant and transfer to a normal station with no forwarding setup, the call goes to VM after 3 1/2 rings. I don't want to mess with the system timers, but I would like to reduce the number of rings for this forwarding debacle. Does anyone have any suggestions?

Carrie