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Joined: Sep 2016
Posts: 10
Member
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OP
Member
Joined: Sep 2016
Posts: 10 |
Hello,
I've been asked to make some changed to our auto-attendant. One of the changes is switching from individuals getting calls to a department. Right now, I have the departments set to All but a few of them would like to be set for In Order. I want to better understand the call flow before I make the change.
For In Order, does it ring each phone at the F152 timer? If not, what timer does it follow before reaching the CFWD destination?
I want to avoid a caller hearing ringing for a long period of time when some of the larger departments are accessed.
Thanks!
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