I have a client who is in the process of going to Office 365. They have been using an internal SMTP relay for voicemail to email functionality and it has been working flawlessly. Now their IT consultant wants to do away with the relay and have the SVMi-20E communicate directly with the Office 365 mail servers. I have my doubts that it's even possible. Has anyone tried it?

In a quick test this morning, I just kept getting an authentication failure and "LOGIN not supported" in the SVMi-20E activity log.

If it won't work, what other options do we have? My preference is for their IT guy to get his SMTP relay working and to leave to VM configuration alone. If that doesn't happen, will it work with a new SVMi-20i?

Thanks in advance for the input.