Good Morning,
Previously trying to set up a group mailbox for a Nurses Ring Group at a Doctors office; 4 extensions Group Ring from an auto attendant selector code (16, 17, 19 & 24) and if unanswered, call should go into a phantom mailbox for extension 19, with 19 keeping its own personal mailbox
Tried everything I could think of but unable to assign phantom mailbox to a Ring Group, always denied when assigning extn 7X.
Extension 10 is already used in a group mailbox, so couldn't make it default to that.
Googling pointed all to using messaging 7.0 software, which it has, but couldn't seem to make calls forward to Phantom Mailbox, just RNA.
Any help would be greatly appreciated.
Thank you