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Joined: Jul 2008
Posts: 59
Member
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OP
Member
Joined: Jul 2008
Posts: 59 |
Hello, Trying to set up a simple message a caller will hear after a set amount of time and then put them back in the same huntgroup.
I have impel setup. Caller calls in and gets a basic announcement that they they can either search the directory, enter an extension or stay on the line for a custrep. As soon as the mesaage is played the caller is routed to huntgroup 2015. this huntgroup has two keyset lists. The first contains 4 extensions and the second list has 6 extensions(4 original + 2 extra). When the callers has gone through both key set lists i want them to get a message that they can either go into voice mail or stay on the line. right now, when both keyset lists time out the caller gets the same message as they got when they first called the number.
thank you
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