It seems my Inter-tel/Mitel system was hacked recently.

Somehow calls were made into the system, and then calls were made to Cuba.

I am a bit confused on how a call into my system could be redirected to an outside line. I know some VM's have weak passwords, but even if cracked can a call be transfered to an outside line?

We do have this enabled so my receptionist can transfer to an outside line, but not from a VM box.

Any help with this would be greatly appreciated! I don't mind paying for consulting if I have to, my prior company no longer supports me it seems.....

I am running v6.0 HX controller.

Thanks!