I am looking for any tips on how to get this app running again, thanks in advance.
I have an Axxess system ver 8.2 and I am running Call Router ver 4.02, Dial Plan server ver 3.0.14, Level2OAI service ver 4.0.11 and Net Server 4.2.24. Everything had been working just fine with the app a year or so ago. We decided to use the Call routing tables in the phone system instead and so I just shut all of the app's down on the pc. We've decided to try using the Call Router again however when I try routing the incoming calls thru the app I get rna on all numbers. Everything is programmed correctly in Call Router Admin, the pc has the following clients running fine, Call Router, Dial Plan and Level2OAI. In Call Router we aren't using the Choice #1 schedule we are using the Transfer to, Choice #2 and one thing I notice is that in the ring destination box for Choice #2 all of the extensions are ghosted out and I know they should not be. Any help would be appreciated, thanks.