Hi Chaps


Thanks for the suggestions. Having done some more testing it looks as though the fault may be originating from the ISDN as the fault only seems to happen when the ISDN is plugged in. We're looking at migrating the customer to SIP to try and resolve the issue. In answer to your suggestions:

-The phone's lock up whereby they lose connection to the system and the only way for them to come back up is by rebooting the system.

-The customer is on the latest version of software.

-We've had a look at a possible ssh attack. Using both file types doesn't make a difference and the fault only seems to happen when the user dials into the voicemail.

We'll see what this SIP porting outcome is.

Cheers

Nick


Nick

Telecoms Service Engineer
Comms UK
Bournemouth
United Kingdom