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Joined: Feb 2013
Posts: 9
Member
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OP
Member
Joined: Feb 2013
Posts: 9 |
Hi Chaps
Thanks for the suggestions. Having done some more testing it looks as though the fault may be originating from the ISDN as the fault only seems to happen when the ISDN is plugged in. We're looking at migrating the customer to SIP to try and resolve the issue. In answer to your suggestions:
-The phone's lock up whereby they lose connection to the system and the only way for them to come back up is by rebooting the system.
-The customer is on the latest version of software.
-We've had a look at a possible ssh attack. Using both file types doesn't make a difference and the fault only seems to happen when the user dials into the voicemail.
We'll see what this SIP porting outcome is.
Cheers
Nick
Nick
Telecoms Service Engineer Comms UK Bournemouth United Kingdom
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