Over the years we've had sporadic issues connecting to various sections of the OfficeServ when utilizing port forwarding through the customers firewall. Regular programming would be fine, but anything related to voicemail would come back with some kind of an error. At a point, instead of arguing with the customers IT person...it's just easier to get on their VPN one would think. Often times that works fine too...but we have another problem site.

7400 with 4.98 software. SVMI-20i. All IP's, net masks and gateways are correct. The voicemail works fine. We can access all sections of programming when we are on-site including voicemail. Once we log into the VPN, we start having the same issues when accessing the voicemail sections of programming. We have FTP enabled in the system. The SVMI-20i has been upgraded to the latest software 6.09.

I'm sure there are others out there that have fought this over the years. Wondering if anyone has run across this and what you did to resolve.


Last edited by PortlandTech; 04/26/17 01:43 PM.