I am stumped.
VERY SIMPLE KXTD816 in tenant service with a TVA50
No company greeting, only:
CS1 is tenant A
CS2 is tenant B
There is no night service or anything more advanced that I could see.
The problem began about 3-4 months ago.
All numbers ring on the right sides and get the correct CS greetings when called.
Attendant A (101) has no problems, but NOW several times per month attendant B (111) gets an odd message.
Here is where it gets weird.....
It is not an outside caller or internal extension, it ONLY plays the Custom service menu for tenant A with nothing else recorded.
It is almost as if someone on the A side called their own system, #6 bail out to the main greeting and VTR'd to 111 and let go before the recording began to play. The timing is too fast and no one there has skills.
I wouldn't have believed it except she kept the recording.
Went 2 rounds with tech and they are stumped too.
NSTIW..... Again
ANY clues would be appreciated!
