Hi,

I am still trying to track down an odd symptom on our ESI 60 Business Phones [IP version].

Background Info:

We have an ALL IP ESI Communication Server 1000 with dedicated voice VLAN that EHCP typically instructs the phones [60IP] to use for voice.

I say typically because if a person moves their phone from on area of our office to another they frequently see the following on their display:


VER 4.05 z3.2.06
MAC:00304Dxxxxxx
^EP CRC:540F


Additional testing:
1) If I move the phone back to the original location the phone usually reconnects to the CS1000.
2) Also sometimes unplugging the 60IP for a long period of time allows the phone to connect in the new location.
3) Taking a new 'out-of-the-box' 60IP finds the CS1000 immediately and requests a password to join it to the phone system.

Is there a chance this is a 'known' issue and maybe covered in the latest update to the CS1000?