Hi all,
I just installed an all ip 7100 with 18 i6021 sets and 15 we VoIP, the customer informed me today that 2 new users couldn't log in, the profiles are all there and I also have my cell phone with we VoIP on their system along with my own ip phone connected for testing.

Using My Cell and IP set I've been watching the SIP phone status screen and it's like the registration will time out and then Wake up and register after one failed attempt to call an extension but will eventually time out again.

Initially I had my phone set for LTE always and it would go from registered to unregistered every couple of minutes and when I changed it to WIFI it's been more stable but still unregisters after 10 minutes or so of no activity.

The only new thing that has happened is that I loaded 4 SIP licenses on the system last night and I changed the 2 DNS in System IO to the customers DNS instead of 8.8.8.8 & 4.4.2.4.

Also the cell icon stays green even when it say Not Registed in th SIP phone status in the DM.

Any thoughts would be appreciated

Thanks,

Mark