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Joined: Mar 2004
Posts: 880 Likes: 1
Member
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OP
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Joined: Mar 2004
Posts: 880 Likes: 1 |
I've got a customer with a 670 running AR5.20 MT014.00 software.
They're experiencing some intermittent glitchy problems. Sometimes various extensions will get stuck in something like a permanent call forward to voicemail. Phone is not call forwarded or in DND or anything like that. Nothing I do will fix the problem unless I delete and re-assign the station.
I want to update them to something like MT076 or better. Can I go straight to the newer version or do I need to worry about intermediate updates or anything? They're probably the oldest CIX we're servicing.
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