Hello,

Problem: after 40 seconds roughly 10 rings if no one answers the phone it forwards to ext8888 with the following message.
"If you know the extension of the person you wish to reach dial it now" if you don’t do anything it says "please hold while I try that extension" rings about 4 times to x8193 if no one answers this it just dead air.

Is there a way I can change this?

I would like it do this:

After 16 seconds roughly 4 to 5 rings auto answer and say "thank you for calling my company name if you would like to hold to speak to a person press 1 if you would like to leave a voice message press 2"
1) call main group continually until someone answered "with music playing for the calling party"
2) voice mail

If I can’t do this what are my options?




Equipment Type: CIX670 : B--U Equipment Type: CIX40A2 : GCTU2