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Joined: Apr 2013
Posts: 569
Member
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OP
Member
Joined: Apr 2013
Posts: 569 |
CIX-670 with about 50-60 phones but only about 13 staff. Not a lot of phone traffic -- so not camping on calls if someone is on the other line etc.
I am trying to get rid of unnecessary buttons on the IPT 2020 in offices in order to get everybody on the 20-key for one button calling.
We use orbit parking or reception calls in for the transfer so no "line-1 or line-2". Dial 9 to get an outside line.
Currently the non-DN buttons are: DND Page Park/Pickup Pickup Night Ring (flex program) Pooled Line Group Pooled Line Group IC
Do I need two Pooled Line Groups?
Also, there is a desire to have all the labels be the same -- so that would be a person would have there own extension on the phone -- I was thinking that is where I would just put the PLg if I can get away with one.
Last edited by michaelg; 10/27/17 11:01 AM.
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