Hello,

I am attempting to install a new telephone line on an officeserv system. The system currently has 6 phones that are working and i want to add a seventh. When i plug the phone into the jack where i want the phone installed, the phone comes on, listens the version number, then shuts off and repeats itself. If i plug the phone in at the officeserv using one of the available ports, i get the same result. However, if i plug the phone into one of the existing ports, it does work.

That leads me to believe that there is an issue with the officeserv settings, but i am unsure what to do. I tried to use the lan connection via an ip address i set up using 831 to see if i could see some settings to change, but i could not get the officeserv webpage to load.

any ideas would be appreciated