|
|
Joined: Dec 2001
Posts: 352
Member
|
OP
Member
Joined: Dec 2001
Posts: 352 |
I have a NorStar Door Box that was working at a front door. Then one day, they could hear the phone ring but no voice path. Then a week later nothing. No door acknowledgement or ringing to secretary station. I came in and punched down all the connections and the door box now makes an acknowledgement tone when pressed, but does not ring the secretary station. Everything looks fine. Wire paths are in place and cross connected solid now. Is it possible it lost programming because it may have went offline or got disconnected? All the phones on the system are still in use, proper buttons and extension numbers on them. Make and receive calls.
Its just the NorStar door phone not working. I have another Norstar door box I swapped and doing the same thing. Am I overlooking something? Or do I need to get into CONFIG programming and stumble my way through the ringing programming.
I'm not a Nortel guy. But if it was Vertical or Vodavi or Lucent, I wouldn't be needing to ask the gurus.
Eric
Tip and ring, the work of the devil!
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
Forums84
Topics94,287
Posts638,786
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|