I'm looking at this system again to replace a KSU less system at one of my customers. It's a restaurant. First, I'm looking for general thoughts from those of you with experience with them.

They want the new system to have auto attendant. I've set up auto attendant systems in the past but they were the Panasonic hybrid systems years ago. I don't think the routing tree will be that expansive or complicated. The one thing that the old Panasonic had that even the newer ones didn't was ring groups. Will the X16 support ring groups? I mean if the caller selects the option to place a carry out order, can more than one extension ring? Are these units (the telephone side) pretty durable? I'm sure I'll have other questions but I thought I start a thread before I get one. I thought I'd try to pick up a cheap used unit to do some testing off eBay but nothing really there.

Thanks

-Ken in MD-
www.kyawacomm.com