Logged in to system remotely and can access all VMAA screens but customer cannot access mailboxes either when pressing VMMSG key or from outside (# and mailbox number) Just silence. Callers can leave messages OK and main menu works. Did a reboot but no luck. Here is what the activity log shows:
Thanks.


CP 12:18.19.76 3) Key set to <201>
3) [EXT 01 SHERI] Subscriber Logon
3) [EXT 01 SHERI] Requesting password
3) [EXT 01 SHERI] Speaking prompt 369: No such file or directory
3) [EXT 01 SHERI] Speaking prompt 369: No such file or directory
3) [EXT 01 SHERI] Speaking prompt 369: No such file or directory
CP 12:18.28.78 3) No response from caller
3) [EXT 01 SHERI] No response from caller
3) VM hanging up