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Joined: Oct 2006
Posts: 1,384 Likes: 6
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OP
Member
Joined: Oct 2006
Posts: 1,384 Likes: 6 |
Customer has a Compact ICS with Call Pilot 100, ver 3.0. Customer also says 75% of their incoming calls are automated robo calls.
Is there anything to be done with AA to dump these calls? I thought I read here somewhere, but can't find it now, that something like AA answers all calls immediately, then a couple seconds of silence, then somehow real callers go to a live person, hunt group, etc.. Am I dreaming or is there anything that can be done?
Thank you.
Jim
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