I have a customer that has a merlin magix system that was installed used for them 8 years ago. The tech that installed it is long gone and we are in a remote area along way from any Avaya dealers so they have asked me to help them.They have the CD with the documentation and the SPM software but after reading it i cant find even the default passwords for accessing the system and the SPM software. I know that this forum does not give out passwords so what are the options for programming access.They want to add an 024 digital station card so i do believe that we will need SPM access to accomplish that.

Thanks in advance for any help.
TNTJEFF