Hello all. One computer has an issue of ESI VIP software crashing after launch/logging in. The VIP screen flashes and then closes. I have uninstalled and reinstalled. Cleared out registry. Installed slightly different versions with no luck. This happens for every user on the machine so its machine specific. (other computers don't have an issue, just this one)
I tried following the advice on https://sundance-communications.com/forum/ubbthreads.php/topics/591244#Post591244 with no luck, even though its similar.
Here is what shows up in the roaming\vipse\vipse_new.log
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:01 PM: VIP Startup
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:01 PM: Version 5.5.7
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:01 PM: OnConnection
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:01 PM: IncrSystemBusyUsageCounter
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: frmMain.Form_Load() // start
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: Error during Form_load [9] : Subscript out of range
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: Called CloseAll from Class_Terminate
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: UnInitHandler - blnUnInitHandlerComplete = False
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: UnInitHandler
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: UnInitHandler - finished DoEvents wait
Error Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: objHeartbeatTimer and objRefreshTimer are already Nothing Exit UnInitHandler
Information Application C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log: Thread ID: 904 ,Logged: 5/18/2018 3:09:04 PM: Called CloseAll from Class_Terminate

Here is what shows up in even viewer:
The VB Application identified by the event source logged this Application EsiCall: Thread ID: 904 ,Logged: 5/18/2018 3:09:01 PM: Current Log file name C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log
And
The VB Application identified by the event source logged this Application EsiCall: Thread ID: 904 ,Logged: 5/18/2018 3:09:01 PM: App.StartLogging C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_new.log to C:\Users\vsmith\AppData\Roaming\VIPSE\VIPSE_old.log

Any advice? Blow out all visual basics and reinstall those? Or any other advice?

Thanks in advance.