|
|
Joined: Oct 2006
Posts: 1,384 Likes: 6
Member
|
OP
Member
Joined: Oct 2006
Posts: 1,384 Likes: 6 |
Strange thing with the customer's UC Suite ver 5.1, running on the server blade in SV9100. I was called to change the name for a new employee replacing an employee who left the company. Also, swapping extension numbers and UC logins with the new user and another user, per the customer. All IP phones.
The presence for the user that has left the company says 'not available'. And the swapped extension numbers are correct on the phones, but still showing the old extension numbers and names in UC. How do I change these? I thought UC got it's data from the 9100 program.
I've tried removing the extension from the blf in UC, then adding it back, but it didn't help. Here's a strange thing I found: In 20-57 there are no entries. When I looked back at some old backups from a couple months ago, there is data in 20-57 for the UC users. Not sure why that data is missing, but it is. But even with nothing in 20-57 the other UC users seem to be working ok.
Thanks again for the help. Jim
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,284
Posts638,771
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Toner, jkmartin),
157
guests, and
380
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|