I am trying to help a client remotely by phone to program the PT for external music on hold. I am in admin programming, entered 711 for MOH source, the display shows BGM-1 but from there I do not see the option to change the system from tone to external device. If I choose "select" the only option is tone. How do I change the setting from tone to external. I have confirmed the on-hold device is connected to the control unit MOH input jack.


Thanks,



Last edited by Allen Wesley; 01/08/19 05:48 PM.

Allen Wesley

Allen Wesley
Technical Support
Easy On Hold "The music on hold experts"
easyonhold.com