I like doing a generic company greeting that is simple to change via the message manager then have it go to the custom service menus for complex instructions and paths between menus.

This way 98% stays the same but you can do "Thank you for calling ABC company" or "Happy holidays from ABC company" or "ABC company will be closed for Parking lot paving on Thursday" easily.

The menuing keys rarely change but custom service recording do and they can be quite long. Typically once set up only the names change occasionally and that can be done on a phone.

I also like to take a picture of the Custom services screen for future references.

I agree that it's likely there is no box assigned to 107.

The paging all depends on the type of amplifier used. I like Valcom as it has connections that you use a SLT port and program what is supposed to go over the paging.

Good Luck!

Last edited by Not_sirius; 04/11/19 04:36 PM. Reason: I wasn't quite finished