|
|
Joined: Apr 2019
Posts: 2
Member
|
OP
Member
Joined: Apr 2019
Posts: 2 |
We recently were having issues with an IVP8 installed into a CIX100. The customer calls us every week, without fail, because voice mail is not working when they get to work on Tuesday mornings. It didn't take long to put 2 and 2 together to realize that the auto system shutdown that, by default, occurs on tuesday morning was the culprit. I have read many things about this feature being a "necessary" maintenance feature, but honestly, we are just trying to limp by until the customer's budget gets approved to replace the system. So in the meantime, despite it being a necessary maintenance feature, is there any possible way to turn this feature off. It wouldn't be a big deal to make a trip every Tuesday morning to pull the IVP8 and reseat it if it was a local call, but it is not. It is an hour drive each direction in a rural town. And it also isn't something that the customer feels comfortable doing on their own.
So is there a way to disable this for the time being? Thanks in advance for any help that can be provided.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,289
Posts638,795
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Touch Tone Tommy),
152
guests, and
413
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|