I'm sure the Samsung support number is still working. Without knowing you were a tech or an owner of the system why would anyone give you that kind of access?For all I know you are a disgruntled employee and tomorrow is your last day and you want to cause havoc on your way out.No way for me to know that or not but I hope you see the point.You CAN contact Samsung and request a temporary passcode on company letterhead.

Tech Support: (833) 638-9656

Last edited by pvj; 07/11/19 11:50 PM.