|
|
Joined: Apr 2014
Posts: 7
Member
|
OP
Member
Joined: Apr 2014
Posts: 7 |
I have a customer with a CIX100 and Strata Messaging. The phone lines are coming in on Coax from Rogers & then being converted with an Arris box to analog. If a caller lands in a mailbox & hangs up, neither the CIX or Messaging realizes the call has been disconnected, so there ends up being a 2 minute (120 second) message in the mailbox. The message contains the "fast busy tones" of a line that has been off hook and not released. I have asked the line provider if they can send the release signal & they are telling me they cannot. Anyone have any suggestions on how to circumvent this on a CIX100??
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,262
Posts638,696
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
136
guests, and
236
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|