atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems How do I reset my NEC DSX34B opening greeting? Not an individual's mailbox.

Good Afternoon,

Any help would be appreciated as I know nothing about phone systems. Our office has a NEC DSX34B phone system. Currently when you call in, before it even rings, you hear a greeting along the lines of, "Thank you for calling Company. For X, dial 301, for Y, dial Z, etc." I know how to change each individual's voice mailbox greeting ("You have reached the voicemail box of X, please leave a message after the tone") by going to VM > Security Code > Greeting > Select the greeting I want, but I cannot figure out how to change the opening greeting as it is not one of the recorded greetings for mail boxes. It was recorded by an old employee, so I know it is possible. Thoughts?

Thank you!