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Joined: Aug 2011
Posts: 344
Member
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OP
Member
Joined: Aug 2011
Posts: 344 |
Hey folks,
I have a wierd one. We have sip trunks provided by Shaw Cable through their Edgemark SBC. It works a treat 99% of the time. However, there seems to be an issue calling only certain numbers that are on Shaw's hosted Smart Voice service and only when a phone on these certain Smart Voice sites tries to answer the call. If it goes to voicemail the call is fine. When the Smart Voice phone picks up, the call drops.
I've been working with Shaw's NOC and their packet captures seem to show that the OfficeServ (mp10 4.46) is trying to use the g722 codec. I can't see in any of the Samsung documentation support for G722 or an indication that it would use it.
I did try and force a G711 codec and the calls still failed, though I don't have any captures from then.
Any ideas?
-W
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