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Joined: Nov 2010
Posts: 144
Member
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OP
Member
Joined: Nov 2010
Posts: 144 |
Hi, we have a client with an older sv8100 where their Line 3 previously rings on the phone and not routing to the auto-attendant.
Suddenly, they noticed that their Line 3 is also routing directly to the AA vs ringing their phones.
Not sure if it has something to do when we reduced the timer to route calls to AA from 3 rings to 1 ring but it should only affect Lines 1 and 2 right? We did the changed the no. of rings or timer about a month ago.
Need help.
Thanks and kind regards,
sonny
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