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Joined: Dec 2015
Posts: 38
Member
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OP
Member
Joined: Dec 2015
Posts: 38 |
Having call forward external issues on 3 systems CIX40 and CIX100 all with 5.2 software and multiple models of handsets.
The issue: it just won't call forward external on all DP stations. COS has Tandem trunks checked.
A lot of employees are trying to have their stations ring their cell phone for work-at-home scenarios.
Losing my mind because it seems so simple but has not worked well at all.
All stations have a system call forward to voicemail activated. When call forward to external number is entered, caller hears it ring and then it goes back to transfer station or V/M - wherever it was transferred from.
any ideas on what I may have missed?
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